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Frequently Asked Questions
🐾 How long does shipping take?
🐱 Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
🐾 Is free shipping available?
🐱 We do not currently offer free shipping. However, this may be added at some point. We apologize.
🐾 How can I get a tracking number for my order?
🐱 If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
🐾 How do I process a return or exchange?
🐱 For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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